Privacy Policy

We value the privacy of our customers. One of our top responsibilities is upholding your trust and confidence. We make sure that transactions are safe and make an effort to protect the information we obtain while providing services by taking reasonable precautions.

This privacy statement (“Privacy Statement” or “Policy”), as it may be updated from time to time, is intended to explain how we intend to gather, store, transfer, disclose, use, and protect the personal data you give us when using our website or mobile apps (collectively, the “Platform”).

Additional modifications to this privacy statement may be made, including those necessitated by a change in the law. We reserve the right to change the “Updated” date at the bottom of the following policy after making changes. We thus ask that you routinely review our privacy policy so that you are informed of any updates or modifications that may have been made. Your continuous interaction with us will signify that you agree to any revisions to this policy.

Please do not (i) take advantage of our platform, (ii) use any of our services, and (iii) give your data to us if you are opposed to the conditions of this privacy policy.

By giving us personal information about you, your family, and/or your dependents, you hereby grant us (i) permission to collect, preserve, disclose, process, and transfer this data for the purposes set forth in this policy, and (ii) indicate that you have obtained the necessary consents from the relevant parties to give us the information. You freely choose to provide the information. If you disagree with this policy, you cannot supply the data or sensitive personal information (as described below) requested to be collected.

Applicability

The contents of this privacy statement apply to all people and entities, including insurance companies, healthcare providers, businesses, and the personnel of businesses, who browse, access, and/or use our services through the Platform.

Information Gathering and Use

While utilizing our platform, you, your loved ones, and/or those you rely on may provide us with specific personal data, especially confidential personal data (as defined below), or we can collect this data directly from the relevant insurer and/or your place of employment, as appropriate.

Personal data includes your name, identification number, date of birth, employment code, email address, home address, mobile device number, alternate mobile number, and any other data that is related to or specific to you, your family, and/or the people you depend on.

You must also provide us with highly private data about you, your family, and/or your dependents. Sensitive personal data, or material, is defined as personal information that includes details about financial details, including bank account or additional payment instrument data;

  • Condition of one’s bodily, physiological, and psychological well-being.
  • Health histories and documents; and
  • Details pertaining to the aforementioned

Utilization of Personal Data

We gather personal data for a variety of reasons, including but not limited to the following:

  • to deliver efficient services;
  • to resolve concerns with customer service;
  • to maintain and enhance the website or app;
  • to conduct research for educational, clinical, or other purposes in order to better comprehend data, analysis, services, and technologies for all users to receive better care and to ensure that the material that is shown and the advertising are tailored to each user’s needs and preferences.
  • to reach out to the client for appointments, technical concerns, billing reminders, feedback requests, and other security alerts by phone, SMS, email, or other third-party communication apps like WhatsApp, etc.;
  • To send SMS, email, direct mail, or emails from Toor Fit or any one of our affiliates using third-party messaging apps like WhatsApp, Facebook, etc.;
  • To promote Toor Fit’ goods and services as well as those of third parties; To discuss with our business partners information about the particular services that you have ordered so they can deliver those services to the customer effectively; To manage or carry out Toor Fit’ duties under any agreement you have with us,
  • To react to court orders, subpoenas, or other legal processes, or to prove or enforce Toor Fit’ legal privileges or defend any legal claims; To look into, stop, or take action about illegal activity, suspected fraud, breaches of the terms and conditions of use for Toor Fit, or a breach of Toor Fit’ agreement with the user.

Cookies

On some Platform pages, we employ data-collection tools like “cookies” to track how our web pages are used, analyse page flow, and advance trust and safety. Small files known as “cookies” are stored on your computer’s hard disk to help us provide our services. The use of “cookies” enables us to provide some functions that are otherwise unavailable.

We also employ “cookies” to make it necessary for you to type in your password fewer times throughout a session. The majority of “cookies” are “session cookies,” which means that they are removed from your hard disk automatically at the conclusion of a session. You are free to reject our “cookies” if your internet browser allows you to, but we highly advise that you do so to make sure that you can use all of our services.

Links to Outside Websites and Advertisements

Some advertising and links to other websites may be present on our platform. We want to be clear that, should you choose to share your data with these advertisers and third-party websites, we cannot control or ensure the reliability, security, or confidentiality of the personal data you submit. Therefore, before sharing any identifiable data with those who depend on you on these websites, it is urged that you carefully review the terms and conditions and privacy policy.